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Frequently asked questions

We accept various payment methods, including credit/debit cards, bank transfers, and our online payment gateway, OnePay.

Yes, we prioritize your security. Our payment gateways are SSL-encrypted, and we do not store your payment information on our servers.

OnePay is our online payment gateway that allows for secure and convenient transactions for your bookings.

Yes, we offer local payment options to make it easier for our customers to complete their transactions. Please check our Local Payment section for details.

While we strive to keep costs transparent, certain payment methods may incur processing fees. Details will be provided during the checkout process.

Payments are typically processed immediately upon confirmation. You will receive a confirmation email once your payment is successful.

If your payment fails, please check your payment details and try again. If the issue persists, contact our customer support for assistance.

Refund policies vary based on the booking type and cancellation policy. Please refer to our Cancellation Policy for specific details.

If you are paying in a currency different from your bank account, your bank may charge a currency conversion fee. Please check with your bank for details.