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TOUR AND TRAVEL PACKAGES:
No Surprises, Just Transparency!

• Before 35 days prior to arrival: The deposit is non-refundable, plus any cancellation costs charged by suppliers.
• 34–20 days prior to arrival: 20% of total payment per group/booking, plus any cancellation fees charged by suppliers.
• 19–09 days prior to arrival: 30% of total payment per group/booking, plus any cancellation fees charged by suppliers.
• 08–04 days prior to arrival: 50% cancellation fee per group/booking, plus any cancellation fees charged by suppliers.
• Less than 3 days prior to arrival: 70% cancellation fee per group/booking.
• No show: 100% cancellation fee per group/booking.

Notes:

• We’ll reimburse you via the same method, with correspondent bank fees and deductions.
• Cancellations after service confirmation forfeit administrative and banking service fees.
• Unused services will only be refunded after the trip.

Liability:

• Vietnam Travel Deals does not cover passengers for delays, accidents, natural disasters, pandemics, political activities, or unrest. Adequate travel insurance is a must.
• Airline timetables and local conditions may affect accommodations and itineraries. We’ll strive to find suitable alternatives.
• All tour participants must accept the terms mentioned above.

Passport/Entry Visa:

• Ensure your passport is valid for at least six months after entering your destination. A valid passport, visa, and other travel documents are necessary.

Travel Insurance:

• Tours do not include travel insurance. Check if your local health insurance covers travel. We recommend obtaining comprehensive travel insurance to cover all aspects of your tour, including COVID-19 matters.

For assistance, call our Reservation Center at +84.0855251272 or reach us via live chat during business hours.