1. Introduction
Welcome to the Discover Vietnam and Cambodia: A 33-Day Solo Travel Adventure program. We are excited to offer you an opportunity to explore the vibrant cultures, stunning landscapes, and rich histories of Vietnam and Cambodia. By participating in this tour, you agree to adhere to the following terms and conditions. These guidelines are designed to ensure a smooth, enjoyable experience for all participants and to clarify the responsibilities of both the tour organizers and travelers.
2. Eligibility
Age Requirement
To foster a shared sense of experience and perspective among travelers, participants must be aged 35 and above. This age requirement helps to create a cohesive group dynamic, allowing participants to connect more meaningfully throughout the journey.
Health Requirements
For the safety of all participants, a medical certificate of fitness is required prior to departure. This certificate must confirm that you are in good health and capable of undertaking the physical activities included in the program. Additionally, it is advisable to consult with your healthcare provider to ensure you are fit for travel, especially in regions that may have different health standards.
3. Booking Process
Reservations
To secure your spot in this unique travel experience, a 30% total tour fee deposit is required at the time of booking. This deposit will be deducted from the overall cost of the tour. Full payment must be made at least 60 days before the tour start date to confirm your reservation. Failure to make the full payment by this deadline may result in the cancellation of your booking.
Travel Buddy System
To enhance your travel experience and foster companionship, each traveler will be paired with a travel buddy. This system encourages friendships and provides a supportive partner to share experiences with throughout the journey. Your travel buddy will be chosen based on similar interests and travel preferences to ensure compatibility.
4. Program Inclusions
The tour package typically includes a variety of services and amenities designed to provide comfort and convenience:
Accommodation
Participants will enjoy single rooms in 3-star hotels, ensuring privacy and comfort throughout the trip. The accommodations have been carefully selected for their quality, safety, and proximity to key attractions.
Meals
The package includes daily breakfast, five dinners, and ten lunches. Specific meal arrangements will be outlined in the itinerary, and dietary restrictions can be accommodated with prior notice.
Guided Tours
Our experienced local guides will lead the way, providing valuable insights into the local customs, history, and attractions. These guided tours enrich your understanding of the regions you visit and enhance your overall experience.
Transportation
All transportation between destinations is provided as part of the tour package. This includes train tickets with soft sleeper beds, allowing you to travel comfortably while enjoying the scenic views of Vietnam and Cambodia.
Activities
The comprehensive itinerary includes a variety of cultural experiences, such as cooking classes, boat rides, and visits to historical sites. Each activity is designed to immerse you in the local culture and provide memorable experiences.
5. Itinerary
The tour itinerary spans 33 days, covering key locations in Vietnam and Cambodia, including:
- Days 1-3: Arrival in Hanoi and Ha Giang
- Days 4-7: Scenic Beauty of Northern Vietnam
- Days 8-11: Cao Bang and Ba Be National Park
- Days 12-14: Halong Bay and Ninh Binh
- Days 15-18: Quang Binh and Hue
- Days 19-22: Hoi An – A Cultural Gem
- Days 23-25: Nha Trang and Saigon
- Days 26-28: The Mekong Delta and Chau Doc
- Days 29-33: Phnom Penh and Siem Reap
Each segment of the itinerary is designed to highlight the unique characteristics and attractions of the respective regions, providing a well-rounded travel experience.
6. Free Time
While the itinerary is packed with activities, there is also ample free time in various locations. This allows participants to explore independently, shop, or simply relax. Suggestions for activities during free time will be provided, ensuring you make the most of your experience.
7. Cancellation Policy
Cancellation by Participant
If you wish to cancel your booking, written notice is required. Cancellations made:
- 30 days or more before departure: Full refund minus the non-refundable deposit.
- 15 to 29 days before departure: 50% of the total cost will be refunded.
- Less than 15 days before departure: No refund will be provided.
Cancellation by the Organizer
The company reserves the right to cancel the trip due to unforeseen circumstances, such as natural disasters or political unrest. In such cases, participants will be given the option to rebook for a later date or receive a full refund.
8. Payment and Refunds
Payment Methods
Accepted payment methods include bank transfers, credit cards, and PayPal. It is important to complete your payment using one of these secure methods to ensure your booking is confirmed.
Refund Process
Any refunds will be processed within 30 days of cancellation confirmation. Refunds will be issued through the original payment method used during booking.
9. Travel Insurance
Participants are strongly encouraged to purchase comprehensive travel insurance that covers medical emergencies, trip cancellations, lost luggage, and other unforeseen events. The company is not liable for any losses or damages incurred during the trip. Having insurance provides peace of mind and financial protection during your travels.
10. Liability and Indemnity
Limitation of Liability
The company is not liable for any injury, loss, damage, or accident occurring during the trip. Participants travel at their own risk and are responsible for their own safety and well-being.
Indemnity
Participants agree to indemnify and hold harmless the company, its employees, and agents from any claims, actions, or damages arising out of their participation in the tour. This clause protects the company from liabilities resulting from participant actions.
11. Conduct and Behavior
Participants are expected to conduct themselves in a respectful manner during the tour. Any behavior deemed inappropriate or disruptive may result in removal from the program without refund. It is essential to adhere to the group’s norms and foster a positive environment for all.
12. Health and Safety
Medical Assistance
In the event of a medical emergency, local healthcare facilities will be contacted, and program coordinators will assist participants in obtaining necessary care. It is advisable to have travel insurance that covers medical emergencies for added protection.
Health Protocols
Participants must comply with any health protocols in place at the time of travel, including vaccinations and health declarations. Staying informed about health requirements is crucial for a safe travel experience.
13. Local Customs and Regulations
Participants are expected to respect local customs, traditions, and regulations in both Vietnam and Cambodia. This includes adhering to dress codes when visiting religious sites and being mindful of local cultural practices. Understanding and respecting these customs enhances the travel experience and fosters goodwill between travelers and locals.
14. Changes to Itinerary
The company reserves the right to modify the itinerary as necessary due to unforeseen circumstances. Participants will be informed of any significant changes, and the company will make every effort to provide equivalent alternatives. Flexibility is key in travel, and the company strives to ensure a fulfilling experience despite adjustments.
15. Group Size
The group size typically ranges from 10 to 16 participants, allowing for a more intimate travel experience. This size also facilitates easier navigation during activities and tours, fostering a sense of community among travelers.
16. Photography and Media
Participants may be photographed during the tour for promotional purposes. By joining the tour, participants consent to the use of their images in promotional materials. If you do not wish to be photographed, please inform the program coordinators prior to the tour.
17. Complaints and Feedback
If participants have any complaints or issues during the tour, they should address them immediately with the tour leader or program coordinators. Feedback is welcomed and will be used to improve future tours, ensuring that every participant’s experience is valuable and fulfilling.
18. Governing Law
These terms and conditions are governed by the laws of the region where the company is registered. Any disputes arising from this agreement will be resolved in accordance with local laws. Participants should be aware of their rights and obligations under the applicable legal framework.
19. Acceptance of Terms
By booking the tour, participants acknowledge that they have read, understood, and agree to these terms and conditions. It is the responsibility of each participant to familiarize themselves with the terms before making a booking. Understanding these terms is essential to ensure a smooth travel experience.
20. Contact Information
For any questions or clarifications regarding the program, participants can contact our customer service team at [customer service email] or [customer service phone number]. Our dedicated team is here to assist you and ensure a memorable travel experience!
Conclusion
These terms and conditions provide a comprehensive overview of the expectations, responsibilities, and procedures associated with the Discover Vietnam and Cambodia: A 33-Day Solo Travel Adventure program. By adhering to these guidelines, we can collectively ensure a safe, enjoyable, and enriching travel experience for all participants. We look forward to embarking on this incredible journey with you!
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